Luminec (luminecbeauty.com) Last Updated: July 20, 2026
Luminec (“Luminec”, “we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website luminecbeauty.com (the “Site”), purchase our products, or otherwise interact with us.
We handle personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy legislation in Canada. By using the Site or providing us with your personal information, you consent to the practices described in this Privacy Policy.
If you do not agree with this Privacy Policy, please do not use the Site.
“Personal information” means information about an identifiable individual, such as your name, email address, mailing address, phone number, payment details, and, in some circumstances, information collected automatically through your use of the Site (such as IP address and device identifiers) where it can be linked to you.
We collect personal information that you voluntarily provide to us when you:
When you visit the Site, we and our service providers automatically collect certain technical information, including:
We may receive limited information from third parties, such as:
The Site is not directed at children under the age of majority. We do not knowingly collect personal information from minors. If you believe a minor has provided us with personal information, please contact us and we will delete it. We also do not request or require sensitive information such as health information; if you voluntarily share such information (for example, describing a skin condition to customer support), we will use it only to respond to your inquiry.
We use personal information for the following purposes:
We will not use your personal information for purposes materially different from those described above without obtaining your consent, unless permitted or required by law.
Under PIPEDA, we collect, use, and disclose personal information with your consent, which may be express (for example, opting in to marketing emails) or implied (for example, providing your address so we can ship your order). The form of consent depends on the sensitivity of the information and your reasonable expectations.
You may withdraw your consent at any time, subject to legal or contractual restrictions and reasonable notice, by contacting us using the details in Section 14. Please note that withdrawing consent for certain uses (such as order processing) may prevent us from providing you with products or services.
We do not sell, rent, or trade your personal information. We share personal information only as described below:
We share personal information with third-party service providers who perform services on our behalf, strictly for the purposes described in this Policy, including:
Our service providers are contractually required to protect personal information, use it only for the purposes for which it was disclosed, and comply with applicable privacy laws.
We may disclose personal information where required or permitted by law, including: to comply with a subpoena, court order, or other lawful request; to government or regulatory authorities where legally required; to protect our rights, property, or safety, or that of our customers or others; to detect, investigate, or prevent fraud or security issues; or to enforce our Terms of Service.
If Luminec is involved in a merger, acquisition, financing, reorganization, or sale of all or part of its business or assets, personal information may be transferred to the acquiring or successor entity as part of that transaction, subject to applicable privacy laws. We will use reasonable efforts to ensure the successor honours the commitments in this Privacy Policy or notifies you of any material changes.
Some of our service providers (including hosting, payment, email, analytics, and advertising providers) may store or process personal information outside of Canada, including in the United States. While your personal information is in another jurisdiction, it may be accessible to the courts, law enforcement, and national security authorities of that jurisdiction in accordance with its laws.
We take reasonable contractual and other measures to ensure that personal information transferred outside Canada receives a comparable level of protection. By using the Site and providing personal information, you consent to such cross-border transfers. For questions about our practices regarding service providers outside Canada, contact us using the details in Section 14.
We use cookies, pixels, tags, local storage, and similar technologies (“cookies”) to operate and improve the Site. These fall into the following categories:
You can manage or disable cookies through your browser settings. Most browsers allow you to block or delete cookies; however, blocking strictly necessary cookies may impair Site functionality, including your ability to complete a purchase. You may also be able to opt out of interest-based advertising through the settings of the relevant advertising platforms, or via industry opt-out tools such as the Digital Advertising Alliance of Canada (youradchoices.ca).
Some browsers offer a “Do Not Track” signal. Because there is no common industry standard for responding to such signals, the Site does not currently respond to them.
We retain personal information only as long as reasonably necessary to fulfill the purposes for which it was collected, including:
When personal information is no longer required, we securely delete, destroy, or anonymize it.
We send commercial electronic messages (such as newsletters and promotional emails) only in compliance with Canada’s Anti-Spam Legislation (CASL). This means we send marketing emails only where we have your express consent, or where implied consent exists (for example, based on an existing business relationship following a purchase, for the period permitted by law).
Every marketing email we send includes our identification and contact information and a functioning unsubscribe link. You may opt out at any time by:
Opting out of marketing communications does not affect transactional messages (such as order confirmations, shipping updates, and account notices), which we will continue to send as necessary to provide our services.
We use administrative, technical, and physical safeguards appropriate to the sensitivity of the information we hold, including:
However, no method of transmission over the Internet or method of electronic storage is completely secure. While we strive to protect your personal information, we cannot guarantee its absolute security, and you provide information at your own risk. You are responsible for keeping your account password confidential.
In the event of a breach of security safeguards involving your personal information that creates a real risk of significant harm, we will notify you and report to the Office of the Privacy Commissioner of Canada as required by PIPEDA.
Subject to applicable law, you have the right to:
To exercise any of these rights, contact us using the details in Section 14. We may need to verify your identity before responding to a request. We will respond within the time required by applicable law (generally 30 days under PIPEDA). In limited circumstances permitted by law, we may refuse a request in whole or in part (for example, where information is subject to legal privilege or contains information about another individual); in such cases, we will explain the reasons for refusal to the extent permitted.
If you are not satisfied with our response, you may contact the Office of the Privacy Commissioner of Canada (priv.gc.ca) or the privacy regulator in your province.
The Site may contain links to third-party websites, plugins, and social media features (such as social sharing buttons and embedded content). We are not responsible for the privacy practices of third-party websites or platforms. Any information you provide on those platforms is governed by their own privacy policies, and we encourage you to review them.
We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, or legal requirements. The revised version will be posted on this page with an updated “Last Updated” date. Where changes are material, we will take reasonable steps to bring them to your attention (for example, a notice on the Site). Your continued use of the Site after changes are posted constitutes acceptance of the revised Policy.
We have designated a Privacy Officer responsible for our compliance with this Policy and applicable privacy legislation. If you have questions, concerns, access or correction requests, or complaints regarding your personal information, please contact:
Luminec — Privacy Officer Email: info@luminecbeauty.com Phone: +1 (289) 768-5393 Website: luminecbeauty.com
We will investigate all complaints and respond within a reasonable time. If we find a complaint to be justified, we will take appropriate measures to resolve it, including amending our policies and practices where necessary.
